FAQs

How should I wash my pants?

Like most premium underwear brands, we recommend hand washing our pants. However we completely understand that most women lead very full and busy lives – so a 30 degree, no spin wash is also a good option.

What size should I get?

Our pants currently come in 6-, 8-10, 10-12, 12-14, 14-16, 16-18 and are reflective of the usual UK dress sizes. Our thong is sewn differently to the rest of the range, so we recommend sizing up in this style! If you have any more specific questions about sizing please do get in touch. We can advise if you have a fit preference – such as snug, loose or just right.

What is your returns policy?

You can read all about our Returns policy, here.

How long will my pants take to arrive?

You can get more info on our delivery times, here.

Why are your pants £25?

Our pants are made from premium materials and this is reflected in the price. Sustainability comes at a cost and we have made the decision to use both certified organic cotton and source dead-stock lace from bigger brands. We believe this is the right decision for the planet, but it does mean a higher price tag. We’re also working very closely with a small European manufacturer who pride themselves on their worker’s happiness. Their employees set their own working hours and dictate pricing structures to ensure no exploitation takes place. We believe kindness and quality are worth the extra pounds.

If you have any other questions – please do not hesitate to get in touch with us at hello@merriintimates.com